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AGRP uses Sparkoper to manage operational requests across Reserva do Paiva. Since October 2023, 1,122 critical requests have been handled, with 95% resolved.
The range is broad: 148 request types, from daily incidents to recurring operational tasks. Usage continues to grow, from 32 to 87 requests per agent per month.
Project highlights
- One place for every request
- 95% resolved
- Used more every year
From the field
Jackson Lima — Reserva do Paiva
Manuella Oliveira — Reserva do Paiva