AGRP uses Sparkoper to manage operational requests across Reserva do Paiva. Since October 2023, 1,122 critical requests have been handled, with 95% resolved.
The range is broad: 148 request types, from daily incidents to recurring operational tasks. Usage continues to grow, from 32 to 87 requests per agent per month.
Project highlights
One place for every request
95% resolved
Used more every year
From the field
Jackson Lima — Reserva do Paiva
Manuella Oliveira — Reserva do Paiva
More videos
In their words
Having concrete data allows us to provide much more efficient and transparent feedback to residents and association members.
Manuella OliveiraCommunication and licensing, AGRP
Before, consolidating data to generate a report took around 1 hour. Today, with Sparkoper, we do it in 2 minutes.
Jackson LimaNeighbourhood management, AGRP
WaterGuru podcast
Reserva do Paiva: como a Sparkoper facilita a rotina das equipes de campoListen on Spotify
Reserva do Paiva: como a Sparkoper impulsiona a gestão inteligente de infraestrutura urbanaListen on Spotify
