Key Features

Our three solutions — Requests, Maintenance, and AI — share a common philosophy: radically simple, ready to use, and interoperable. Here are the key features that make them useful every day.

Requests

  • Management of citizen and service requests
  • Multi-channel request creation (WhatsApp, web, app, call center).
  • Full request lifecycle tracking (creation, assignment, closure).
  • Comments and attachments (text, photo, audio, video).
  • Real-time dashboards for managers and decision-makers.
  • Dynamic mapping and geolocation of requests.
  • Automatic notifications (email, SMS, messaging).

Maintenance

  • Maintenance of operations and assets.
  • Scheduling of preventive and corrective interventions.
  • Asset management with complete operational history.
  • Mobile app for field staff to log, track, and close interventions.
  • Automatic reports on delays, costs, and availability rates.
  • Photos, videos, and comments added to each intervention.
  • Geolocation of interventions and assignment to teams.

Intelligence & Assistant

  • Decision and knowledge support
  • Knowledge base enriched with your own documents and data.
  • Intelligent search through archives and intervention history.
  • Voice or text interaction, simple for field use.
  • Optimization suggestions based on your operational data.
  • Multilingual, adapted to local contexts.
  • Scenario planning – Compare options and prioritize by impact and risk.
  • Investment analysis – Assess costs, benefits, and expected returns.
  • Risk management – Identify vulnerabilities that threaten service continuity.
  • Integrated view – Combine operational and financial data for stronger decisions.
  • Decision-ready reports – Produce clear analyses for boards, regulators, and investors.