00. FRONT

front — the missing piece between the field and your systems.

One entry for your field and customer-facing teams. Every system updated.

Three screens, two entries, data that slips away.

  • Agents look up the same customer in two or three systems, and type the same information twice.
  • Corrections seen in the field never reach your GIS or your customer database.
  • Office software is not designed for the field.
  • Know-how stays in documents nobody opens when it matters.

In front of your systems, at the side of your teams.

  1. The agentOne application, one entry, on the phone.
  2. frontChecks, structures, routes.
  3. The systems Your systemsCustomer information · GIS · Maintenance · ERP · Spreadsheets sparkoper modules01 Requests · 02 Maintenance · 03 Intelligence · 04 Learning

For your teams

Today’s missions, guided step-by-step forms, the right context at the right time, short videos and quizzes.

In the middle

sparkoper checks and structures every entry, then routes it to the right systems. It keeps the history and the evidence.

Connected to your systems

front reads context from your existing systems and writes back, or proposes updates for your teams to validate.

Your systems stay the reference.

front is a system of engagement: it helps people work. Your existing systems remain the systems of record — they hold your official data. Field corrections are proposed, validated by your teams, then imported, never retyped. Operational events — job done, photo, reading — are sent directly.

How Sparkoper fits an existing ERP

What you gain.

Field teams

Enter data once, spend less time on forms and more time operating.

Your organisation

A GIS and a customer database that get better with every intervention.

Management

Know-how transferred inside daily work, with skills measured on real jobs.

Field teams are not charged per user: putting front in every agent’s hand does not increase the bill.

Learning, built into every mission.

front guides a lot at first, then steps back as each agent progresses, task by task. Safety checklists stay mandatory at every level.

Discover 04 Learning The knowledge itself comes from Water Knowledge

Works alongside your scheduling tool.

Your scheduling tool decides who does what and when. front helps the agent do it well, transfers know-how, and updates every system with what was found on site. It also sends back real durations and measured skills, so planning gets smarter.

Works with.

Customer information systems · GIS · Maintenance management (CMMS/EAM) · ERP and stock · Work scheduling tools · Supervision, read only · Spreadsheets and paper registers

front works with our modules — Requests, Maintenance — or with yours.

Nothing breaks.

Every connector is tested and monitored every night. If one of your systems changes, entries are kept safe in a queue, nothing is lost, and our team is alerted before your agents notice.

Become a pilot partner.

We are opening front to a small number of water operators. Start with one process, one team, in weeks.

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