04. LEARNING

Learning, built into the work.

The right procedure appears when it is needed — on the equipment sheet, the request, the work order.

  1. Work An equipment sheet, a request, a work order.
  2. Watch A short video on the procedure, under four minutes.
  3. Check A few questions, with the result straight away.
  4. Remember Completion recorded for each agent, exportable.

Learn and progress

New hires learn from their first task. Progress is visible and each skill acquired earns a badge. A procedure performed twice a year is there the day it is needed.

Keep the knowledge

At the end of the contract, whatever the reason, the utility keeps the video files — to use with no time limit.

Start in the field

Every deployment opens with hands-on sessions, on real cases, in the language the teams work in. See how, utility by utility.

In Portuguese · 1 min 43

A module, open to everyone

Lime-milk dosing pump — level 1, operator

The three rules an operator needs on this pump: never run it dry, open the suction before starting and never close the discharge while it runs, and why lime settles and clogs the line. With the chemical-safety instruction: goggles and gloves.

Then five questions, four correct answers to validate, as many attempts as needed. This is the public version of a module built for a treatment plant: same voice, same texts, without client or manufacturer material.

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